Recent Water Damage Posts

Edina Residents - We specialize in Flooded Basement Cleanup and Restoration

4/20/2020 (Permalink)

Dirty basement floor with a SERVPRO employee in a white suit mopping the floor. SERVPRO of Edina / Eden Prairie can help with your flooded basement.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Edina basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (952) 563-1532

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Edina / Eden Prairie and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (952) 563-1532

Sewage Cleanup and Categories of Water

4/16/2020 (Permalink)

Water flowing down into a water circle with blue water drops in the background. SERVPRO of Edina / Eden Prairie can help with water cleanup in your home or business.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.  Special training and equipment is necessary to safely clean this type of contamination.

There are three major types of contaminated water.  SERVPRO of Edina / Eden Prairie will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.  If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested.  Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided.  Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible.  We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.  Call us at (952) 563-1532.

What to do if you have a Water Emergency

4/8/2020 (Permalink)

Water drop falling into a circle of a water ripple. If you are faced with a water emergency, please call SERVPRO of Edina / Eden Prairie for help.

Water Damage can happen quickly, and it can happen when you least expect it.  Here are some tips to help you if you are faced with a water emergency at your home or business.

Emergency Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you find that your home or business is faced with a water emergency, please call SERVPRO of Edina / Eden Prairie at (952) 563-1532.

When Water Damage Strikes

4/8/2020 (Permalink)

Flooded street with a white pickup truck up to the wheels in water. SERVPRO of Edina / Eden Prairie can help if your home or business suffers water damage.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Within four hours of receiving a loss notification, SERVPRO of Edina / Eden Prairie will be on-site of your home or business to help ensure the water damage is handled by completing the following steps.

Inspection:

We will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services:

We will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying.  We will explain the needed emergency services to you step-by-step.

Monitoring:

To help ensure your home or business and belongings are dried to appropriate industry standards, we will monitor the drying process.  The updates will be consistently communicated with you.

SERVPRO of Edina / Eden Prairie is available to help with any water damage that strikes your home or business.  Call us today at (952) 563-1532.

Emergency Tips for Flooding

4/6/2020 (Permalink)

Standing water at the bottom of a stair with a white door and debris on the side. For help with Flooding, call SERVPRO of Edina / Eden Prairie at (952) 563-1532.

Water Emergencies can happen quickly and can be devastating to your home or business.  SERVPRO of Edina / Eden Prairie can arrive fast to help you.

Here are a few tips until help arrives:

What to do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

If your home or business has experienced water damage caused by flooding, call SERVPRO of Edina / Eden Prairie at (952) 563-1532.

SERVPRO will take good care of your Belongings

4/6/2020 (Permalink)

Two SERVPRO employees packing contents from a china cabinet in a living room. SERVPRO will take great care of your belongings.

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Edina / Eden Prairie understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Edina / Eden Prairie specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Edina / Eden Prairie can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

If you experience water damage to your home, please contact SERVPRO of Edina / Eden Prairie at (952) 563-1532.

Need help with a water problem? SERVPRO of Edina/ Eden Prairie is a phone call away

9/28/2018 (Permalink)

When you have water in your home and need help, call SERVPRO of Edina/ Eden Prairie for emergency assistance.

A toilet overflows, a broken pipe, heavy rain storm, a hole in your roof, whatever the cause, if you have a water damage in your home, help is only a phone call away.  Serving the Edina/ Eden Prairie area, SERVPRO is an area leader in helping with water damage problems in homes and businesses.  Staffed with a team of trained technicians, we also have the vehicles and equipment to provide water extraction, structural drying, and repairs to your home or business.

Offering Full Service Water Damage Response

When you find yourself with a water problem, we can not only provide the emergency assistance to remove the water and provide drying and repairs, but we can contact a plumber if need be, as well as work with your insurance company throughout the process.

Need help with a water problem? Call SERVPRO of Edina/ Eden Prairie at (952) 563-1532.

Water in the House: SERVPRO of Edina / Eden Prairie helps when you have water trouble in your home or office

6/13/2018 (Permalink)

If you have standing water, flood damage, or other water issues in your home or office, SERVPRO of Edina / Eden Prairie can help.

Water damage is a common occurrence in homes and buildings.  You may experience an event with water from a heavy rain, flooding in the area, a broken sprinkler head, or even from an over-flowing toilet.  Whatever the cause of the water problem, SERVPRO can help.  Water damage is not to be taken lightly, as water can cause damage to flooring, wood trim, drywall and other parts of a structure. When water is standing in a basement, rooms, or even in a bathroom, it seeps into crevices and travels under flooring, trim and baseboards.  If not properly dried, that water can create irreparable damage, even cause mold.  Of course, the amount of water needs to be something beyond a common spill, although even a small, steady leak that is not stopped and dried can create big problems.

When to contact SERVPRO of Edina / Eden Prairie for water damage repairs and drying:

  • Standing water in the basement
  • Flood water has entered the house or building
  • Visible damage to a window, door or walls, with water pooling in areas
  • Roof damage that has allowed wind driven rain to enter the structure
  • Sewer water or other plumbing backup
  • A long-term leak has been discovered

If there is a question of whether water can be damaging your home or building, SERVPRO professionals are trained at identifying and surveying the damage any water may have created.  Most importantly, we can remove the water and clean, dry, and professionally repair water damage.

Eden Prairie 24 Hour Emergency Water Damage Service

9/14/2017 (Permalink)

SERVPRO of Edina/Eden Prairie provides 24 hour fire and water damage restoration service in Edina and the surrounding area.

SERVPRO of Edina/Eden Prairie is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(952) 563-1532

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Edina/Eden Prairie has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Edina/Eden Prairie

SERVPRO of Edina/Eden Prairie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • WRT - Water Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • HST - Health and safety Technician
  • ASD - Applied Structural Drying Technician

Faster to your Edina/Eden Prairie Water Damage Event

8/21/2017 (Permalink)

SERVPRO of Edina/Eden Prairie provides 24 hour fire and water damage restoration service in Edina/Eden Prairie.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Edina/Eden Prairie provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Edina/Eden Prairie arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (952) 563-1532

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Edina/Eden Prairie

SERVPRO of Edina/Eden Prairie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • CDS - Commercial Drying Specialist
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • SRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • HST - Health and safety Technician
  • OCT - Odor Control Technician
  • CMT - Commercial Carpet Maintenance Technician
  • IICRC Certified Firm
  • CCT - Carpet Cleaning Technician