SERVPRO of Edina / Eden Prairie Employee Photos

Claire Varney

Claire Varney

Claire has 15 years of sales experience with a background in Business Management and Marketing. With a focus on brand marketing and business to business sales, Claire consistently exceeds all identified sales quotas while maintaining her current customer base and obtaining new clients. She has compiled more than 60 extensive Emergency Plans for high end property management companies concentrating on buildings over 100,000 sq. ft. As a Commercial Sales Representative her main focus is increasing revenue, setting up partnerships for future business and providing resources and support for our clients.

Justin Graf

Justin Graf

Justin spent 10 years in the restoration industry before joining the SERVPRO team.  He began his training as a teenager working at the ground level as a mitigation technician.  His core qualities of integrity and intelligence quickly got him positive attention, and he was vaulted into supervisory and management roles.  He was placed in charge of running residential repairs and mitigation projects, and after quickly establishing himself as capable of training and recruiting great support staff, Justin was soon working on million dollar residential mitigation/repairs projects.  It wasn’t long thereafter before he transitioned those same skills and talents into more of a commercially focused role, both selling and servicing large-scale mitigation projects.  Justin’s work experience from beginning as a technician, up to owning and operating his own construction company prior to lending his skills to SERVPRO, make him a very valuable asset to our company and a great addition to our Extreme team.  He holds IICRC designations as WRT, AMRT, Bio-Hazardous remediation technician, OSHA 30 Hour safety, and is scaffold and lift certified.      

Rick Morales

Rick Morales

Rick has been serving clients in the restoration industry for 18 years, many of those spent within SERVPRO franchises.  He has both mitigation and construction experience, and has held positions ranging from Project Manager to Director of Operations. He has a wide range of project experience including residential and commercial properties, storm and hurricane response. During Hurricane Katrina, Rick was responsible for oversight and project management of the recovery for several hotel properties ranging from $100,000-$500,000+. He is confident in the processes it takes to secure, maintain, communicate, document and manage Million dollar+ projects because he has learned on the job.  Rick not only possesses real-world large loss experience, but having completed several of those jobs as a SERVPRO employee, he knows what it takes to get large losses done and collected the SERVPRO way, whether at home or on the road.  Rick is an IICRC certified professional.

Tim English

Tim English

Tim is a large loss project manager who spent 30 years in the commercial construction industry, prior to moving into restoration 12 years ago.  In his 40 + years of experience he has been the lead Project Manager on several construction and restoration projects throughout the U.S. and parts of the Middle East. Throughout his tenure in the industry, Tim has proven a strong ability to manage and understand the complexities involved in not only the recovery, but also the repairs process required in million dollar + projects.  That ability, combined with his decades of other project experience makes him a valuable part of the Team Nitzsche Extreme plan.  He holds designations as WRT, CCT, ASD, AMRT, and CMI from the IICRC.

Kayt Watts

Kayt Watts

Kayt is a Business Development/Account Manager for SERVPRO of Edina/Eden Prairie.

Kayt grew up in the industry because her father used to work for one of our competitors. She knew a lot about the claims process as well as initial response because of the on-site experience she got when she was younger. She also worked for one of our vendors and received her WRT in 2016.

She says that some of her successes include when in her first 12 months she brought in a seven figure opportunity and after 2 ½ years with the company she was asked to open our new office in Minnesota!

Her favorite part of the job is the people. "Everyday there is someone new to meet and market to and they could be the key to changing your entire year. When you continue to network and build relationships with people you’re not just promoting the brand but yourself. In this industry it is important to build trust because of the, sometimes, devastating circumstances."

Kayt grew up just 15 minutes away from our Chicago office and lived 20 minutes away from our new Minneapolis location for a year after college. Her sister works with us in our Chicago office, too. In college she did two missions trips- one in 2010 to Honduras and one in 2012 to Africa. She thinks both experiences really lead her to wanting the career she chose to mean something and she is happy to have ended up at SERVPRO where she gets to do that almost every day.